1. Introduction
La Vue Boutique Inn (‘La Vue,’ ‘we,’ ‘our,’ or ‘us’) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard the data you provide when you visit our website, make a booking, stay at our property, or otherwise interact with us. By using our services or submitting your personal information, you agree to the terms outlined in this Privacy Policy.
2. Information We Collect
We collect the following types of information to process reservations, provide hospitality services, and comply with legal requirements:
- Personal Information
– Full name, address, email address, and phone number
– Payment information (credit/debit card details, billing address)
– Government-issued ID or passport information (for check-in verification)
– Guest preferences, special requests, or accessibility needs
- Non-Personal Information
– Browser type, device, and operating system
– IP address and geolocation data
– Website usage statistics via cookies or analytics tools
– Referring websites or marketing sources
3. How We Use Your Information
Your information is used strictly for legitimate business purposes, including:
– Processing and confirming reservations or service requests
– Managing guest stays, billing, and payment processing
– Providing personalized service and responding to inquiries
– Communicating booking confirmations, updates, or promotional offers
– Meeting legal, tax, and regulatory obligations
– Improving our website, marketing, and customer experience
We do not sell or rent your personal information to third parties.
4. Payment Processing and Security
All online payments are processed securely via the Caribbean Credit Card Corporation (4C’s) payment gateway. La Vue does not store or retain any credit-card details on its servers. Payment data is encrypted and transmitted directly to the payment processor for authorization. You may see ‘La Vue Boutique Inn’ listed on your financial statement for any online transactions.
5. Data Storage and Retention
Your personal data is stored securely on password-protected systems with restricted access. We retain your information only as long as necessary to fulfill booking and accounting obligations, or to comply with legal record-keeping requirements. After this period, personal data is securely deleted or anonymized.
6. Information Sharing
We may share limited personal information only with:
– Authorized staff members (for reservations, billing, or guest service)
– Payment processors, IT providers, or booking platforms under strict data-protection agreements
– Government or legal authorities if required by law or court order
All partners handling personal data are bound by confidentiality and data-protection obligations.
7. Cookies and Tracking
Our website uses cookies to improve performance and personalize your browsing experience. Cookies help us analyze traffic, manage reservations, and remember preferences. You can control or disable cookies through your browser settings; however, doing so may affect certain website functions.
8. Your Rights
Depending on your jurisdiction, you may have the right to:
– Access, correct, or delete your personal information
– Withdraw consent to marketing communications
– Request details about how your data is processed
– File a complaint with a data-protection authority if you believe your privacy rights have been violated
Requests can be made via email to accounting@lavueinn.com.
9. Third-Party Bookings and Links
Bookings made through external platforms (e.g., Expedia, Booking.com) are governed by their own privacy policies. We encourage you to review the privacy policies of those third parties before submitting any information.
10. Protection of Minors
La Vue Boutique Inn does not knowingly collect personal data from individuals under 18 years of age. If we become aware that we have inadvertently received such information, it will be deleted promptly.
11. Policy Updates
La Vue Boutique Inn reserves the right to amend this Privacy Policy at any time. All updates will be posted on our website, and the ‘Last Updated’ date will reflect the most recent revision.